Call us directly: 0191-2324284

Newcastle Dental Care 11 Ridley Place Newcastle upon Tyne NE1 8JQ View Location



To all our dear valued Patients,

First and foremost we pray you are well and keeping safe. The Covid 19 pandemic has had such a huge impact on our day to day lives and things are changing constantly.

The health and safety of our communities, our wonderful patients and our amazing team is paramount at this time and therefore from Monday 23rd March we are only able to offer Urgent and Emergency appointments ONLY.

This is critical to ensure we are all adhering to social distancing and preventing the spread of this virus.

PLEASE DO NOT ATTEND THE PRACTICE IF YOU HAVE SYMPTOMS OF COVID 19. If you do you will be asked to leave immediately and asked to call 111 for immediate advice and support.

We will be contacting all our patients with booked appointments for week commencing 23rd March and these appointments will be rearranged for the future.

Please contact the practice if:-

1. You have a facial swelling that is compromising your breathing, swallowing or your eyesight
2. You have suffered facial trauma that has led to having a tooth broken or ‘knocked out’
3. You have uncontrollable bleeding after a tooth has been extracted
4. You are suffering from extreme toothache that is not responding to painkillers

Our phone lines are likely to be busier than normal so you can also reach us through social media or email enquiries@newcastledentalcare.co.uk. Please bear with us as we may not be able to respond as quickly as usual.

We will be unable to see patients walking into the practice. If you need to see us, please call us first.

In these testing times, please look after yourselves, your families, your neighbours and your communities.

We value each and everyone of you and thank you for all your support to this date and during these testing times.

We look forward to welcoming you back safely and soon. Take care of yourself and each other.


If you are experiencing any of the following dental emergencies:

  • Toothache or swelling that suggests an infection of a tooth or gum
  • Severe toothache or facial pain which is not controlled by taking over-the-counter painkillers
  • trauma of the face, mouth or teeth after a recent accident or injury
  • a permanent tooth being knocked out
  • bleeding after tooth extraction that you cannot control
  • serious swelling of the mouth or face which is getting worse

a) during normal working hours call 0191-2324284 and we will aim to see you within 24 hours.

b) outside normal working hours call 111.

If you feel like you just need some advice or reassurance then please feel free to contact us on

0191-2324284  (during normal working hours).

Please note: if your emergency is life threatening such as a swelling which is causing difficulty in breathing then please dial 999.